_{Privacy Policy}

Effective Date: 25 March 2025

Cost Less Carpets (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you use our website.

1. What Information We Collect

We collect information that you provide directly to us via forms on our website. This may include:

• Your name

• Your email address

• Your phone number (if entered)

• Your postcode or general location

• Any message or details you submit via our contact forms

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries or quote requests

• Arrange carpet fitting services

• Communicate with you about your request

• Improve our customer service and website

We do not use tracking tools, cookies, or analytics software at this time.

3. How We Share Your Information

We do not sell or rent your personal data. We may share your data with trusted service providers (such as booking or communication tools) to help deliver our services, but only when necessary.

4. How We Store Your Data

Your data is stored securely and only accessible to authorised staff or partners. We take reasonable steps to prevent unauthorised access, loss, or misuse.

5. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Ask us to correct or delete your information

• Withdraw your consent at any time

To make a data request, contact us using the email provided on our website (once available).

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age.

7. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll change the effective date at the top of the page.

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